Privacy Policy of g3jl Casino

1. Introduction

g3jl Casino ("g3jl", "we", "us", "our") operates the online gaming platform accessible at g3jl.net, serving Filipino players across Manila, Cebu, Davao, Quezon City, Makati, and throughout the Philippines. We are deeply committed to protecting the personal data of every individual who accesses or uses the g3jl Casino platform.

This Privacy Policy describes the categories of personal data we collect from you when you access or use the g3jl Casino website, mobile platform, and associated services ("the Platform"). It explains how we collect that data, the purposes for which we process it, the legal grounds upon which we rely, and the rights available to you as a data subject under applicable Philippine privacy law.

This Privacy Policy should be read together with the g3jl Casino Terms & Conditions and our Responsible Gaming Policy, both of which are incorporated by reference.

2. Personal Data We Collect

g3jl Casino collects only the personal data that is necessary to provide you with a secure, compliant, and high-quality gaming experience. The categories of personal data we collect include:

2.1 Registration & Identity Data

• Full legal name as it appears on a government-issued ID
• Date of birth (to verify you are 21 years of age or older)
• Gender
• Nationality and country of residence
• Residential address (barangay, city, province, postal code)
• Email address and mobile number
• g3jl Login username and encrypted password

2.2 Verification & KYC Data

• Government-issued photo identification (e.g., PhilSys National ID, passport, driver's licence, SSS ID, UMID)
• Proof of address documentation
• Selfie or facial photograph submitted for identity verification
• Source of funds declaration where required by anti-money laundering regulations

2.3 Financial & Transaction Data

• GCash account reference, PayMaya reference, BPI, BDO, or Metrobank account details submitted for deposits and withdrawals
• USDT wallet address where applicable
• Deposit and withdrawal transaction history, amounts, dates, and statuses
• Bonus and promotional credit history

2.4 Gaming Activity Data

• Game session records including game titles played, bet amounts, results, and session duration
• Responsible gaming settings applied to your account (deposit limits, session limits, self-exclusion status)
• Customer support interaction history

2.5 Technical & Device Data

• IP address and approximate geolocation
• Device type, operating system, and browser type
• Platform access timestamps and session logs
• Cookie identifiers and related analytics data (see Section 7)

3. How We Collect Your Data

g3jl Casino collects personal data through the following channels:

• Directly from you when you register an account, complete KYC verification, make a deposit or withdrawal, contact our support team, or participate in a promotion.
• Automatically through your use of the g3jl platform, including via cookies, web beacons, server logs, and similar tracking technologies that record your interactions with the site.
• From third-party verification providers engaged by g3jl to conduct identity verification and age checks as required under Philippine gaming and AML regulations.
• From payment service providers such as GCash, PayMaya, BPI, BDO, and Metrobank, which may share transaction confirmation data with g3jl to reconcile your account.
• From publicly available sources or credit reference agencies where g3jl is legally required to conduct enhanced due diligence on a player account.

4. How We Use Your Personal Data

g3jl Casino uses the personal data we collect for the following specific purposes:

Purpose	Data Used
Account registration and g3jl Login authentication	Identity data, login credentials
Age verification (21+ requirement) and KYC compliance	Identity data, KYC documents
Processing deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, USDT	Financial & transaction data
Providing and improving casino games, bingo, slots, and other platform services	Gaming activity data, technical data
Detecting and preventing fraud, cheating, money laundering, and other prohibited conduct	All categories as relevant
Administering responsible gaming tools (deposit limits, self-exclusion)	Gaming activity data, identity data
Sending transactional account notifications (deposit confirmations, security alerts)	Identity data, contact data
Sending promotional communications (where you have given consent)	Identity data, contact data, gaming activity
Complying with Philippine legal obligations including AML reporting	Identity data, financial data
Analysing platform usage to improve user experience	Technical data, gaming activity data

5. Legal Basis for Processing

Under the Data Privacy Act of 2012 (Republic Act No. 10173), g3jl Casino processes your personal data on the following legal grounds:

• Performance of a contract: Processing is necessary to fulfil the g3jl Casino service agreement with you, including account management, game provision, payment processing, and customer support.
• Compliance with a legal obligation: g3jl is required to process certain personal data to comply with Philippine anti-money laundering laws (Republic Act No. 9160 as amended), PAGCOR regulatory requirements, tax obligations, and other applicable legislation.
• Legitimate interests: g3jl processes certain technical and gaming activity data to detect fraud, prevent cheating, improve platform security, and enhance the overall player experience — provided these interests do not override your fundamental rights.
• Consent: Where g3jl sends you optional marketing communications or uses non-essential cookies, we rely on your freely given, specific, informed, and unambiguous consent. You may withdraw consent at any time.

6. Sharing Your Personal Data

g3jl Casino does not sell your personal data to any third party. We share your data only in the following circumstances and only to the extent necessary:

6.1 Service Providers

g3jl engages trusted third-party service providers to support platform operations, including identity verification providers, KYC processing partners, payment gateway operators (GCash, PayMaya, BPI, BDO, Metrobank), cloud hosting providers, fraud detection systems, and customer support tools. These providers are contractually bound to process your data solely on g3jl's instructions and in accordance with applicable privacy law.

6.2 Regulatory and Law Enforcement Authorities

g3jl Casino may be required to disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), the Bureau of Internal Revenue (BIR), or other competent Philippine government authorities where disclosure is required by law, court order, or regulatory directive.

6.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of g3jl Casino's business or assets, your personal data may be transferred to the acquiring entity, provided that entity agrees to be bound by terms no less protective than this Privacy Policy.

6.4 With Your Consent

g3jl will not share your personal data with any other third party without your explicit prior consent, except as required by law.

7. Cookies & Tracking Technologies

The g3jl Casino platform uses cookies and similar technologies to ensure the platform functions correctly, keep you securely logged in after g3jl Login, and understand how players interact with our games and features.

7.1 Types of Cookies Used

• Essential cookies: Required for the g3jl platform to function. These include session authentication cookies that maintain your g3jl Login state and security tokens that protect your account. These cannot be disabled without affecting platform functionality.
• Performance & analytics cookies: Used to collect aggregated, anonymised data about how players navigate the g3jl platform, which games are most popular, and where technical issues occur. This data helps us improve the overall experience.
• Functional cookies: Store your preferences such as language settings, preferred payment method, and responsible gaming limits you have set.
• Marketing cookies: Used only with your consent to show you relevant g3jl Casino promotions on the platform. We do not use third-party advertising cookies that track you across other websites.

7.2 Managing Cookies

You can manage your cookie preferences through your browser settings at any time. Disabling essential cookies will impair your ability to use g3jl Casino. To opt out of performance and marketing cookies, you may also use the Cookie Preferences control available on the g3jl platform.

8. Data Security

g3jl Casino implements a comprehensive, layered security framework to protect your personal and financial data from unauthorised access, disclosure, alteration, or destruction. Our security measures include:

• 256-bit SSL/TLS encryption on all data transmitted between your device and the g3jl platform.
• Encrypted storage of all sensitive personal data and account credentials at rest using industry-standard encryption algorithms.
• Multi-factor authentication options available to all players at g3jl Login to add an extra layer of account security.
• Role-based access controls ensuring that g3jl staff can only access player data where strictly necessary to perform their job functions.
• Regular security audits and penetration testing conducted by independent third-party security professionals.
• Real-time fraud detection systems that monitor account and transaction activity for anomalous patterns.

While g3jl Casino takes every reasonable precaution to protect your data, no internet-based platform can guarantee absolute security. You also have an important role to play in keeping your account secure by protecting your g3jl Login credentials and enabling multi-factor authentication.

9. Data Retention

g3jl Casino retains your personal data for as long as is necessary to fulfil the purposes described in this Privacy Policy, comply with applicable Philippine legal obligations, and resolve any disputes that may arise.

As a general guide, the following retention periods apply:

• Account and identity data: Retained for the duration of your active account, plus a minimum of five (5) years following account closure, as required under Philippine AML regulations.
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction in compliance with the Anti-Money Laundering Act.
• Gaming activity data: Retained for a minimum of three (3) years from the date of each session.
• KYC documentation: Retained for five (5) years from account closure or last active transaction, whichever is later.
• Technical logs: Retained for up to twelve (12) months for security and debugging purposes.
• Marketing consent records: Retained for the duration of your active consent, plus three (3) years as evidence of compliance.

Following the expiry of the applicable retention period, g3jl Casino will securely delete or anonymise your personal data in a manner that prevents reconstruction or identification.

10. Your Data Rights

Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights in relation to your personal data held by g3jl Casino:

• Right to be informed: You have the right to be told what personal data g3jl holds about you and how it is being used — which is the primary purpose of this Privacy Policy.
• Right of access: You may request a copy of the personal data g3jl holds about you at any time. g3jl will respond to verified access requests within thirty (30) calendar days.
• Right to rectification: If any personal data held by g3jl is inaccurate or incomplete, you have the right to have it corrected. You can update basic account details directly through your g3jl account profile after g3jl Login.
• Right to erasure: Subject to g3jl's legal retention obligations, you may request that we delete your personal data. Note that data required by law to be retained (such as AML transaction records) cannot be erased on request.
• Right to data portability: You may request that g3jl provide your personal data in a structured, commonly used, machine-readable format.
• Right to object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on g3jl's legitimate interests, subject to applicable legal grounds.
• Right to lodge a complaint: If you believe g3jl has mishandled your personal data, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

11. Children's Privacy

g3jl Casino is strictly an adults-only platform. In accordance with Philippine law and g3jl Casino policy, players must be at least 21 years of age to register and use the platform. g3jl does not knowingly collect or process personal data belonging to individuals under the age of 21.

If g3jl discovers that personal data has been collected from a player who is under 21 years of age, we will immediately suspend the account, delete the associated personal data to the extent legally permissible, and return any deposited funds. Age verification checks are conducted on all accounts as part of the KYC process.

If you are a parent or guardian and believe that a minor under your care has registered on g3jl Casino, please contact our support team immediately via Live Chat or at [email protected] so that we can take prompt action.

12. Third-Party Links

The g3jl Casino platform may contain references or links to third-party services such as payment providers (GCash, PayMaya, BPI, BDO, Metrobank) and responsible gaming resources. These third-party services operate independently of g3jl and have their own privacy policies, which we encourage you to review.

g3jl Casino is not responsible for the privacy practices, content, or data handling of any third-party service. Our Privacy Policy applies solely to the personal data collected and processed by g3jl Casino through the g3jl.net platform.

13. Updates to This Privacy Policy

g3jl Casino may update this Privacy Policy from time to time to reflect changes in our data processing practices, new platform features, or updates to applicable Philippine privacy law. When material changes are made, we will notify you by displaying a prominent notice on the platform and, where appropriate, by sending a notification to the email address associated with your g3jl account.

The "Effective Date" at the top of this page indicates when the current version of the Privacy Policy came into force. We encourage you to review this page periodically to stay informed about how g3jl protects your data. Your continued use of the g3jl Casino platform following an update constitutes your acknowledgment of the revised Privacy Policy.

14. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by g3jl Casino, please reach out to us through any of the following channels:

• Data Privacy Officer (DPO): Accessible via Live Chat on the g3jl Casino platform, available 24 hours a day, 7 days a week.
• Email: [email protected] — please use the subject line "Data Privacy Request" for all privacy-related enquiries.

g3jl Casino will acknowledge all written privacy requests within five (5) Philippine business days and will endeavour to resolve your request within thirty (30) calendar days. For complex requests, we may require additional time and will inform you accordingly.

For further information about your rights under Philippine data privacy law, you may also visit the official website of the National Privacy Commission of the Philippines.